Revenues and Taxation

The Treasury Division is responsible for all property tax related matters, along with accounts receivable.

Please see the property taxes section for more information.

• Tax billing twice yearly, due dates 4 times per year, for approximately 13,000 accounts
• Maintain automatic payments for over 6,000 properties
• Issue revised and supplementary tax billings
• Maintain assessment roll with current ownership and address changes
• Process reductions as authorized by the Assessment Review Board (ARB) and the Municipal Property Assessment Corporation (MPAC)
• Provides information daily to property owners, banks, lawyers and general public
• Requisition for payments-in-lieu of taxes
• Collection of arrears
• Initiate tax sale
• Provide information regarding legislation and regulations pertaining to the Municipal Act as it relates to taxation
• Assist with collections from parking meters and transit department

Paperless Billing with eSend

The Treasury Division is moving towards paperless options for property owners and customers to receive tax notices, accounts receivable invoices and statements and related finance correspondence by e-mail. This electronic service (“eSend”) will allow customers to save and retrieve documents electronically wherever they have access to email.

Why Choose eSend?

• Accessibility: Access your important documents wherever you have email.
• Environmentally Friendly: Reduce paper waste by transitioning to digital communication.
• Reliable Delivery: Ensure consistent receipt of your documents without the delays often associated with traditional mail.
• Convenient: Receive notifications such as:
• Interim Tax Notice in January
• Final Tax Notice in June
• Accounts Receivable Invoices
• Monthly Accounts Receivable Statements

Remember:

• Document Delivery: Once you start receiving documents by email, paper copies will no longer be produced or mailed.
• Email Updates: You must resubmit the online form for email address updates.
• Email Monitoring: Add eSend@stratford.ca to the safe senders list.
• Payment Responsibility: Not receiving a bill does not exempt from the responsibility of timely payment

To register for eSend, have your Customer ID ready and please complete the online form. Inquiries can be made by emailing the Tax Division.