You may request to withdrawal from an activity. Here's how we will process your withdrawal:
Full Refund:
We will gladly issue a refund or account credit for 100% of the activity fee provided your withdrawal request is received 48 hours in advance of the activity start date. For example, if the activity is on a Monday morning at 9:00 am, to receive a refund, you would need to contact our office no later than 9:00 am on the Saturday before the Monday class.
No Account Credit or Refund:
If the withdrawal request is received after 48 hours before the activity start date, no account credit or refund will be issued.
Withdrawal requests may be made in person at the Stratford Agriplex, 357 McCarthy Road, Monday through Friday from 8:30am - 12pm, and 1 - 4:30pm, by calling 519-271-4310 or by emailing recreation@stratford.ca
