Register for Programs

Online: Browse & Register an Account (Step 1)

Browse, register and pay for recreation activities in our online environment by following these steps. 

View our latest Recreation Activity Guide or browse our list of activities found here. When you start the registration process, you will be sent to a "Login to Your Account" page. 

Browse our list of Activities

1. If logging in for the first time, click on "Not a Member Yet? Create an Account" and submit. You can also create an account through Facebook.
2. Checkout and pay for your program.

Sign in our Create a New Account

Having trouble? Call 519-271-0250 extension 249. We are pleased to assist over the phone.

Register Online: Buy Now (Step 2)

Go directly to our Recreation Registration System

• Address: 357 McCarthy Road
• Direct Phone: 519-271-0250 extension 249
• General Hours of Operation: Monday to Friday, 8:30am - 12pm, 1 - 4:30pm
• Check our closures and cancellations page for up-to-date information

Stratford Lions Pool

• Address: 15 William Street
• Direct Phone: 519-271-0757 (summer only)
• General Hours of Operation: July to August, Monday to Friday, 7am - 8pm, Saturday and Sunday, 12 - 8pm
• Check our closures and cancellations page for up-to-date information

What if I need to withdrawal?

You may request to withdrawal from an activity at any time. Here's how we will process your withdrawal:

1. Full Refund: We will gladly issue a refund for 100% of the cost of the activity charged to you provided the activity withdrawal request is received up to and including 5 business days prior to the activity start date. 
2. Partial Refund: In the event of a medical condition that prevents a participant from participating in an activity that has already started, a partial refund will be granted with evidence of Doctors' certificate, and provided it is no later than half way through the activity program. 
3. Account Credit (No refund): If the withdrawal request is received with 4 or less days before the activity start date, we will gladly credit your account, less a $25 administrative fee, with the credit to be used by the family, in full, to the end of the next calendar year.
4. No Account Credit or Refund: If the withdrawal request is received after the activity has begun, and no medical condition is present (see above, #2), no account credit or refund will be issued.

If your activity is cancelled, we will notify you. Your options may be:

1. Transfer: Choosing another time (subject to availability).
2. Full Refund: We will gladly issue a refund for 100% of the cost of the activity charged.