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HomeInside City HallPrivacy Statement

Privacy Statement

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Inside City Hall

The City of Stratford is committed to protecting your privacy, and the confidentiality of your personal information. Our collection, use and disclosure of your personal information collected on this website is regulated by the privacy provisions of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). By visiting this site, you are accepting the practices described in this privacy statement.

Personal information

We do not automatically gather or collect personal information, such as your name, phone number, street or email address.

That information is only collected if you voluntarily agree to provide it, through email, a feedback form, survey or questionnaire, or by registering through a separate but linked online service. Personal information is collected to administer City programs and services, to keep you updated on those programs and services, and to help respond to requests for information. The City will not use any personal information for any purpose that is inconsistent with the purpose for which the information was collected. When we collect your personal information, you are entitled to know and will be provided with information on the following:

  • The reason the information is being collected and how it will be used;
  • The authority that allows the municipality to collect personal information (e.g. the Municipal Act); and,
  • Who you can contact if you have any questions regarding the collection and use of personal information.

Even if you are only browsing the City’s website, a small amount of anonymous data is collected through the use of “cookies,” which are small text files stored on the user’s computer. Cookies contain information such as the Internet domain and Internet Protocol (IP) address from which you accessed the site, the type of browser and operating system used, the date and time the site was visited, which pages were visited, etc. This anonymous information does not identify you personally, and is collected for statistical purposes aimed at improving our website.

You can opt out of these analytics by disabling cookies through your browser settings.

External links

Our website may contain links to other websites. Those links are provided for convenience, but may not be current. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.

Security

While no online service is completely secure, we make every effort to protect information about you against unauthorized access, use, alteration, or destruction, and take all reasonable measures to do so.

Contact Us

For further information about our privacy policy and related information practices, or to access or correct your personal information, or make a complaint, please contact the City Clerk at 519-271-0250 extension 5329, or clerks@stratford.ca

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