The City of Stratford is moving towards paperless options for property owners to receive tax and finance notices, such as Interim and Final Billing, and other tax and finance related documents by e-mail. This electronic service (“eSend”) will allow customers to save and retrieve documents electronically wherever they have access to email.
Why Choose eSend?- Accessibility: Access your important documents wherever you have email.
- Environmentally Friendly: Reduce paper waste by transitioning to digital communication.
- Reliable Delivery: Ensure consistent receipt of your documents without the delays often associated with traditional mail.
- Convenient: Receive notifications such as:
- Interim Tax Notice in January
- Final Tax Notice in June
- Supplemental Notices
- Tax Arrears Notices following due dates for overdue accounts
- Accounts Receivable Invoices when applicable
- Document Delivery: Once you start receiving documents by email, paper copies will no longer be produced or mailed.
- Email Updates: You must resubmit the online form for email address updates.
- Email Monitoring: Add eSend@stratford.ca to the safe senders list.
- Payment Responsibility: Not receiving a bill does not exempt from the responsibility of timely payment.
To register for eSend, have your Customer ID ready and please complete the online form. Inquiries can be made to Corporate Services Department.
Consider enrolling in our Pre-authorized Payment Plan for your property taxes to complement your electronic bill receipts for an even smoother experience.