Close Alert Banner
Skip to Content

City of Stratford Logo

Contact Us
  • Visit Us
    • Parking
    • Public Restrooms
    • Destination Stratford
  • Live Here
    • Applications, Licenses & Permits
    • Britannia Street Housing Project
    • Cemetery
    • Children's Resources
    • Climate Change
    • Coronavirus (COVID-19)
    • EarlyON Perth County
    • Education
    • Emergency Services
    • Garbage Collection
    • Heritage Stratford
    • Library
    • Maps
    • Parking
    • Pet Ownership
    • Property Taxes
    • Public Health
    • Social Services
    • Stratford Naturally
    • Stratford Police Services
    • Transportation
    • Utilities
    • Wastewater
    • Water
    • Wildlife
    • Senior's Resources
  • Play Here
    • Community Organizations
    • COVID-19 Return to Activity
    • Digital Advertising
    • Facilities
    • Parks & Forestry
    • Recreation Programs
    • Register for Programs
    • Sports Wall of Fame
    • Upcoming Events
  • Do Business
    • investStratford
    • Available Properties
    • Bids and Tenders
    • Business Licensing
    • Community Profile
    • Our Industries
    • Stratford Perth Centre for Business
  • Inside City Hall
    • A to Z Services
    • Accountability and Transparency
    • Accessibility
    • Advisory Committees
    • Animal Control
    • Applications, Licenses & Permits
    • Awards
    • Bid Opportunities
    • Budget
    • By-laws
    • City Council
    • Contact Us
    • Cooper Block
    • Departments
    • Employment
    • Market Square
    • Mayor
    • Municipal Accommodation Tax
    • Municipal Election 2018
    • News & Public Notices
    • Other Reports & Publications
    • Proposed Municipal Boundary Adjustment
    • Renewable Natural Gas
    • Smart Parking
    • Strategic Priorities
    • Terms of Use
    • Tom Patterson Theatre
    • Website Feedback
    • Xinyi Canada Glass Limited Project
HomeLive HereTransportationParallel Transit

Parallel Transit

  • Open new window to share this page via Facebook Facebook
  • Open new window to share this page via Twitter Twitter
  • Open new window to share this page via Pinterest Pinterest
  • Open new window to share this page via LinkedIn LinkedIn
  • Email this page Email

Live Here

Parallel Transit has been serving Stratford residents for over 30 years, providing a shared ride service for persons with disabilities who are unable to access Stratford Transit. With well-trained and caring drivers, Parallel Transit will provide a safe and comfortable ride from door-to-door. 

How can we direct you?

Contact Us
Hours of Service
Our Commitment to Passengers with a Disability
Requesting a Ride
Parallel Transit Rates


Parallel Transit Hours of Service

The hours of service for Parallel Transit are:

Day Start End
Monday through Friday 6:20am 9:40pm
Saturday 6:20am 7:40pm
Sunday 9:00am 4:00pm
Public Holidays See dates below

Temporary and seasonal service is available to people who only need Parallel Transit for a limited time or during a particular season of the year. We also offer charter service outside of Stratford, seven days a week.

Back to top


Requesting a Ride

To request a ride, please call 519-271-4000 during office hours. Requests can be made Monday through Friday, 8am - 12pm and 1pm - 7pm, and Saturdays 9am to 5pm. Our offices are closed on Sundays and Public Holidays. As listed below (New Years Day, Good Friday, Victoria Day, Family Day, Canada Day, Civic Holiday, Labour Day, Thanksgiving, Christmas and Boxing Days). 

Can I request a Parallel Transit trip by email?

Parallel Transit riders normally request their trips over the telephone. However riders may request a trip by email in either of these two situations:

  1. On Sundays, when our office is closed, all clients may request a trip for the next-day. Please note that we need time to process your request. Therefore you must send your email request on weekends before 1pm, for a ride on the next day.
  2. Persons with a disability (i.e.: hearing loss, non-verbal) where requesting a ride via telephone is not possible may request a ride by email at any time. Please make the request at least 24 hours before the desired travel time.

When you make an email ride request, our staff will contact you the same day to let you know whether the ride you requested is available.

Request a ride by email now

Back to top


Our Commitment to Passengers with a Disability

Please refer to our Procedures for Serving Passengers with a Disability.

New! Printable Mobility Brochure & Parallel Transit Application Form

Attendants accompanying riders will not be charged to ride, to a maximum of one attendant per rider. An attendant may not be a registered Parallel Transit rider.

Back to top 


Parallel Transit Rates (2020)

Type Rate
1 Way Trip $2.75/person
10 Ride Card - In Town $25.00/person
Charter - In Town $31.64/hour + HST + $2.75 person
Charter Wait Time* $31.64/hour + HST
1 Way Trip - Out of Town $2.75/person + ($1.47/km + HST)
30 Day Pass - Adult $67.00/person
30 Day Pass - Senior/Affordable $57.00/person

Applicable taxes are extra.

*For all charters, there is a $31.64 per hour plus HST extra wait charge. Mileage is charged for each direction.

Back to top


Contact Us

The Parallel Transit office is located at 60 Corcoran Street, Stratford. Our office hours of operation are:

  • Monday through Friday, 8am - 12pm and 1pm - 7pm
  • Saturdays, 9am - 5pm
  • Closed Sundays and Public Holidays.  

For more information, please contact us at 519-271-4000.

Back to top

  • Transportation
    Toggle Section Transportation Menu
    • Stratford Municipal Airport
    • Parking
    • Rail
    • Roads
    • Transit
    • Parallel Transit
    • Stratford & Perth County Community Transportation
    • Pedestrian Crossovers
    • School Travel Planning
    • School Travel Safety
  • View Full Live Here Menu
    Toggle Section
    • Applications, Licenses & Permits
      Toggle Section Applications, Licenses & Permits Menu
      • Bicycle Licensing
      • Birth, Death, Marriage Certificates and Change of Name
      • Business Licence
      • Encroachments
      • Lottery Licensing
      • Marriage and Civil Ceremonies
      • Pet Ownership
      • Special Events and Municipal Alcohol Policy
      • Outdoor Special Events
    • Britannia Street Housing Project
    • Cemetery
    • Children's Resources
    • Climate Change
    • Coronavirus (COVID-19)
    • EarlyON Perth County
    • Education
    • Emergency Services
      Toggle Section Emergency Services Menu
      • Ambulance
      • Fire
        Toggle Section Fire Menu
        • Community Reports
        • Communications
        • History
        • LODD Memorial
        • Stations and Apparatus
        • Suppression
        • Emergency Preparedness
        • Fire Prevention
          Toggle Section Fire Prevention Menu
          • Apartment Fire Safety
          • Carbon Monoxide Detectors
          • Fire By-Laws
          • Fire Tips for Older Adults
          • Heating Safety
          • Home Smoke Alarms
          • Kitchen Safety
          • Student Accommodation
        • Public Education
          Toggle Section Public Education Menu
          • Fire Extinguisher Training
          • Home Fire Safety Program
      • Health Care
        Toggle Section Health Care Menu
        • Huron Perth Public Health
        • Stratford General Hospital
        • Stratford Family Health Team
      • Police
    • Garbage Collection
      Toggle Section Garbage Collection Menu
      • Green Bin
      • Hazardous Waste
      • Landfill Site
        Toggle Section Landfill Site Menu
        • Landfill FAQ
      • Leaf and Yard Waste
      • Recycling Collection
      • Textiles
    • Heritage Stratford
      Toggle Section Heritage Stratford Menu
      • Award Programs
        Toggle Section Award Programs Menu
        • Blue Plaque Program
        • James Anderson Award
      • Heritage Permits
      • Heritage Conservation Loan and Grant Programs
        Toggle Section Heritage Conservation Loan and Grant Programs Menu
        • Building Code Upgrade Loan
        • Facade Improvement Loan
      • How to Designate Your Property
      • Designated Properties
      • Non-Designated Properties
      • Heritage Conservation District
    • Library
    • Maps
    • Parking
    • Pet Ownership
    • Property Taxes
      Toggle Section Property Taxes Menu
      • Property Assessment
      • Property Sales
      • Property Tax Rates
      • Tax Bill Information
      • Tax Bill Payment Options
    • Public Health
      Toggle Section Public Health Menu
      • Extreme Heat
      • Public Access Defibrillators (AED)
    • Social Services
      Toggle Section Social Services Menu
      • Anne Hathaway Daycare
      • Early Years and Child Care
      • Homelessness
      • Housing
        Toggle Section Housing Menu
        • Housing Access Centre
        • Perth and Stratford Housing Corporation
      • Ontario Works
    • Stratford Naturally
      Toggle Section Stratford Naturally Menu
      • Top 10 Lawn Tips
      • Garden FAQ
      • Garden Fact Sheets
    • Stratford Police Services
      Toggle Section Stratford Police Services Menu
      • About Stratford Police
      • Services and Reporting
        Toggle Section Services and Reporting Menu
        • Background Checks
        • Police Fee Schedule
        • Freedom of Information Requests
      • Crime Prevention
      • Careers
    • Utilities
      Toggle Section Utilities Menu
      • Electrical
      • Gas
      • Locate Information
      • WiFi
    • Wastewater
      Toggle Section Wastewater Menu
      • Fats,Oils and Grease
      • Sanitary Service Ownership
      • Sewer Subsidy Programs
    • Water
      Toggle Section Water Menu
      • Water Annual Reports
      • Water and Sewer Rates
      • Water Service Ownership
      • Drinking Water Source Protection
      • Driveway Replacement Planning – Locating Water Boxes
      • Frozen Water Services
      • Discoloured Water
    • Wildlife
    • Senior's Resources

Contact Us

Subscribe to page updates

Stratford logo

  • Accessibility
  • Terms of Use
  • Sitemap
  • Contact Us
  • Employment
  • Website Feedback

© 2019 The Corporation of the City of Stratford, P.O. Box 818, Stratford, Ontario, N5A 6W1, 519-271-0250

View our Facebook Page View our Twitter Page View our LinkedIn Page
Designed by eSolutionsGroup
Close Old Browser Notification
Browser Compatibility Notification
It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.