City of Stratford Transit and Parallel Transit provide an affordable and convenient alternative to driving within the City on regularly scheduled transit routes. Read further to learn about our rates, schedules, Parallel Transit, and special services.
News Items
Service updates are no longer posted in this section. Please see section Service Updates and Changes.
| January 18, 2021 - Saturday On-Demand Transit (Reserve as of February 1st) |
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Effective February 6, 2021 Stratford Transit will move to an On-Demand Service on Saturdays. Sunday On-Demand launched on July 5, 2020, has been successful and will remain in the service. On-demand allows transit to meet the current needs of customers while routing vehicles only to requested stops. Customers will be able to schedule a ride based on their own time frames and route desired stop, allowing passengers to get anywhere in the city. The Hours of Operation for On-Demand are:
Those customers wishing to book a ride for Saturdays may do so as early as February 1, 2021. Customers can already book for Sunday On-Demand. Reservations will be accepted in the following ways:
Those looking to use the mobile app or online service can may find it useful to review the online user guide for preferred devices. |
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January 8, 2021 - Stratford Transit School Specials for 2021 |
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For the more than 400,000 students we transport yearly, Stratford Transit provides School Special buses weekday mornings and afternoons for Stratford Intermediate School, Stratford District Secondary School, and St. Michael Catholic Secondary School. Those buses leave from the Terminal and travel to the schools starting in the morning at 7:25 a.m. until 8:45 a.m.
For further information regarding School Specials please call 519-271-0250 extension 405.
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October 22, 2020 - Stratford Transit Tracker Launches October 26
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Stratford Transit is pleased to announce the official introduction of the Stratford Transit Tracker, launching on Monday, October 26. It will be available then at https://onyourway.stratford.ca.The real-time bus tracking tool uses GPS technology to pinpoint the exact location of a bus and when it’s due to arrive at a stop. Up-to-date information on detours and delays, nearby stops and precise arrival times will also be provided to passengers using the tracking service.
“We are excited to introduce this innovative tracking tool and media system to our Stratford riders,” said Transit Manager Michael Mousley. “The system puts the convenience of transit travel at the fingertips of passengers, making it easy to receive updates as they happen, via a personal computer or phone.”
For information on the Stratford Transit Tracker service and using the mobile app and online site, click here. How can we direct you? |
Parallel Transit
Priority and Courtesy Seating
Transit Accessibility Public Meeting
Transit Schedule & Bus Stop Locations
Transit Rates
Transit Service for Industry, School Specials, Charters
Transit Tracker - Check Bus Locations and Routes (NEW)
Saturday and Sunday On-Demand Service (New)
Where to Buy Transit Passes
Procedures for Serving Passengers with a Disability
Transit Schedule and Bus Stop Locations
Transit Terminal Location: Cooper Block (Shakespeare Park on Downie Street)
Planning your trip? Take these steps:
- Download the Transit System Map
- Review route service dates and times (below).
- Prior to your trip, check the Service Updates and Changes. There is no service on Public Holidays.
| Monday - Friday Service Schedule and Stop Locations |
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Download the Monday - Friday Transit Schedule and Stop Locations (effective January 2021) |
| Saturday and Sunday On-Demand |
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New July 2020, book your Sunday rides by On-Demand. Find out how. |
| Turn-By-Turn Route Descriptions |
Service Update and Changes
| No Service on Public Holidays |
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Stratford Transit operates 7 days a week from the temporary transit hub at the Cooper Block on Downie Street across from Shakespeare Park, except on the following Public Holidays:
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| Stratford Transit Transfer Policy |
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Stratford Transit has a transfer policy to add more flexibility for riders. Customers are now able to transfer at any stop in the city. Please keep in mind the following: 1. Transfers are only valid for 1 hour. 2. If you transfer back onto the bus you left originally, the transfer may not be accepted electronically in the fare box. If this is the case, the driver will manually inspect the transfer to ensure it is valid (time/date). Questions regarding should be directed to the Transit office at 519-271-0250 extension 264 during business hours. |
Transit Rates (2021)
| Details | Cash | Tickets |
30-Day |
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| Children | 5 and under | free | free | n/a |
| Student | Applies only to elementary/secondary students, and ODSP and Ontario Works Clients. Identification will be required. | $2.50 | $2.25 | $55.00 |
| Affordable | Applies only to elementary/secondary students, and ODSP and Ontario Works Clients. Identification will be required. | $2.50 | $2.25 | $57.00 |
| Adults | 19 - 64 years | $3.00 | $2.75 | $67.00 |
| Seniors | 65 and older | $2.75 | $2.50 | $57.00 |
| Day Pass | Single rider and valid until end of service day | $7.00 | $7.00 | n/a |
| Family Pass | Up to 4 riders with a least one adult and valid until end of service day | $15.00 | $15.00 | n/a |
Transfers are valid for up to 1 hour anywhere in the city.
Where to Buy Transit Passes
All passes and schedules are available through the City's main reception, on the second floor of Stratford City Hall. Passes/tickets can also be purchased (except affordable passes) at the following locations:
Transit Service for Industry
Effective December 17, 2018, we have an updated transit service for city factories, provided Monday thru Friday. Click here to review Line #7, Transit Service for Industry.
School Specials
We transport more than 400,000 students yearly via our morning and afternoon school specials.
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School Special Schedule and Turn-by-Turn Route Descriptions |
Stratford Transit Charters
We can provide special transit service for in-town charters. The rate is $85.00 per hour, plus taxes. To book your charter, please contact us at 519-271-0250 extension 405 during regular business hours.
Priority & Courtesy Seating
Show you care! Offer your seat to someone who needs it more than you.
The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) requires businesses and organizations to provide accessible services to people with disabilities. The goal is for Ontario to be fully accessible by 2025.
The Integrated Accessibility Standards Regulation (IASR, 191-11), is a standard developed under the AODA which includes 80 accessibility standards relating to transportation, employment, and information and communications. Compliance dates set out in the IASR range from July 2011 through January 2021.
In compliance with Section 49 of Regulation 191-11, Ontario's public transit authorities now provide Priority seating designated for use by passengers with disabilities.
Transit authorities recognize there are other customers who would also benefit from having a seat near the front of the bus. A Courtesy seating area has been designated for seniors, expectant mothers, adults travelling with infants/small children or any other customer who may benefit from a seat near the front of the bus.
| Priority Seating |
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Priority Seating is for the use of passengers with a disability. These seats are located close to the front of the vehicle. Customers are expected to respect and obey the purpose of the designated seating area, which means if you are sitting in one of these designated seats, you MUST vacate the seat for a passenger with a disability. Please note:
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| Courtesy Seating |
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Courtesy Seating is intended to provide additional seating for people who will benefit from having a seat near the front of the vehicle including:
If you are sitting in one of these designated seats, please respect its purpose and give up your seat to those who need it. Please note: Drivers/operators will not enforce this requirement or intervene in any dispute related to Courtesy Seating. We ask, however, that you respect this designated seating area and show consideration for those whose need is greater than your own. |
Frequently Asked Questions
| Why are there both Priority Seating and Courtesy Seating areas on a bus? |
| The Priority Seating area is a regulatory requirement under the Accessibility for Ontarians with Disabilities Act. The Courtesy Seating area is provided in addition to the Priority Seating area for passengers who may benefit from a seat, but do not have a disability. |
| I am a passenger with a disability. What do I do if the Priority Seating area is full when I board the bus? |
| Politely remind the customers seated in the Priority Seating area of its intended use and ask that they make room for you. |
| What do I do if the passengers seated in the Priority Seating area refuse to move for me? |
| Please remember that passengers in the Priority Seating area may suffer from a disability that is not easily recognized by others and they may not be comfortable discussing it in public. If the passengers in the Priority Seating area do not move when requested, proceed to the Courtesy Seating area to find a seat. |
| The Priority Seating decal states that other passengers MUST vacate for a passenger with a disability. If someone refuses to move for a passenger with a disability, who will make them obey the sign? |
| The wording on the decal is a legal requirement under Regulation 191-11 but the Regulation does not provide any reference to enforcement. Given the vast number and varying degree of disabilities, many of which are invisible, it would be extremely difficult for a third party to determine who is more entitled to the Priority Seating area. As such, we expect customers to do the right thing. |
| Can I ask the operator to force passengers to vacate a seat for me? |
| Drivers/operators will not intervene in a dispute between passengers regarding a seat.I am a person with a disability. When I board a bus which is full and people are both seated and standing in the Priority Seating area, do other passengers need to vacate the bus to make room for me in the Priority Seating area?No. Public transit is first come, first served. Other passengers who have paid a fare are not expected to vacate the bus to make room for other passengers. If you are not comfortable completing your trip without a seat, please wait for the next bus. |
Stratford Transit Tracker: A Smarter Way To Travel
We will introduce the Stratford Transit Tracker, launching on Monday, October 26. The real-time bus tracking tool uses GPS technology to pinpoint the exact location of a bus and when it’s due to arrive at a stop. Up-to-date information on detours and delays, nearby stops and precise arrival times will also be provided to passengers using the tracking service.
- Stratford has additionally secured seven new 24-inch monitor displays to be installed on each bus, retiring the traditional one-colour light announcement scrolling systems.
- The media monitors will be highly visible and vibrant, improving the accessibility of content offered to passengers that will include operational messages, revenue-generating commercials and current City news.
| How to use Stratford Transit Tracker |
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Load the website https://onyourway.stratford.ca/ (available on October 26) onto any device with a web browser. You can use your cell phone, tablet, or computer.
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| How to save Stratford Transit Tracker to your to Phone Screen |
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Saturday & Sunday On-Demand Transit Service
Effective February 6, 2021, Stratford Transit will move to an On-Demand Service on Saturdays. Sunday On-demand launched on July 5, 2020, has been successful and remains as a service.
On Demand allows transit to meet the current needs of customers while routing vehicles only to requested stops. Customers will be able to schedule a ride based on their own timeframes and route desired stop, allowing passengers to get anywhere in the city.
The Hours of Operation for On-Demand are:
- Saturdays, 6am to 8pm
- Sundays, 10am to 5:30pm
| Make a Reservation for On-Demand |
Those looking to use the mobile app or online service can may find it useful to review the online user guide for preferred devices. |
| Learn About the On-Demand Service |
| To better understand the On-Demand Service, click here to learn more. |
| On-Demand Frequently Asked Questions (FAQ) |
| Have a question about the On-Demand Transit app and on-demand transit? Click to review our FAQ section. |
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On-Demand COVID-19 Protocols |
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Stratford Transit would like to thank all passengers for practicing social distancing, and ask that the service only be used for essential trips (employment, groceries, pharmacy, etc.). Where possible, nonessential trips (social-based trips) should be avoided. As a reminder, please wear a face covering, if able to do so, while using transit. Should any passenger exhibit illness or flu-like symptoms, they are prohibited from riding the bus. Passengers are reminded to practice recommended hygiene etiquette while utilizing transit including:
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